Terms of Service

1. Agreement to terms

By accessing pitchvertex.pro or engaging PitchVertex Pte. Ltd. (UEN 202531874E) for marketing services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the website or submit enquiries. Specific client projects are additionally governed by signed proposals, statements of work, or master service agreements that prevail over these general terms where they conflict.

2. About PitchVertex

PitchVertex is a Singapore marketing agency providing brand strategy, go-to-market campaign planning, pitch creative, paid media management, content marketing, creative production, analytics, and conversion optimisation reporting. We operate from 133 Cecil Street, #18-01 Keck Seng Tower, Singapore 069535. Contact: [email protected] · +65 6538 7150.

We are not a financial adviser, investment broker, education provider, or fundraising pitch-deck vendor. Nothing on pitchvertex.pro constitutes financial, legal, or investment advice.

3. Website use

You may browse pitchvertex.pro for lawful personal and business purposes. You agree not to:

• Use automated systems to scrape, crawl, or harvest content without written permission.
• Attempt unauthorised access to servers, accounts, or data connected to the site.
• Upload malicious code, spam contact forms, or interfere with site operation.
• Misrepresent your identity or affiliation when submitting enquiries.
• Reproduce, republish, or commercially exploit site content without licence.

We may suspend access where misuse is detected or where required to protect systems and users.

4. Enquiries and pitch sessions

Contact form submissions and pitch session bookings are invitations to discuss potential work — not binding contracts. PitchVertex may decline engagements at its discretion. Information you provide must be accurate. You represent that you have authority to submit business enquiries on behalf of any organisation named in your message.

Pitch session recommendations are advisory. Implementation remains your decision unless covered by a subsequent signed agreement.

5. Service engagements

When you become a client, scope, fees, timelines, deliverables, approval processes, and KPI definitions are set out in written engagement documents. Unless expressly stated:

• Fees are quoted in Singapore dollars and exclude GST unless noted.
• Third-party costs — media spend, stock assets, production crews, software licences — are billed separately or directly by vendors as agreed.
• Client feedback and approvals are required within stated timeframes; delays may shift schedules and incur additional fees.
• Retainer agreements specify monthly hours, reporting cadence, and notice periods for termination.

6. Client responsibilities

Clients agree to provide timely access to stakeholders, brand assets, platform accounts, and information necessary to perform services. You warrant that materials you supply do not infringe third-party rights and comply with applicable advertising laws. You remain responsible for final approval of campaigns, claims, and published content unless we explicitly assume that role in writing.

7. Intellectual property

PitchVertex retains ownership of pre-existing methodologies, templates, and tools. Upon full payment, clients receive licence rights to final deliverables as defined in engagement documents — typically broad use for internal and commercial purposes. We may display anonymised work in portfolios and pitch materials unless a confidentiality clause prohibits it. Website content, design, and the PitchVertex name and logo remain our property.

8. Confidentiality

Both parties agree to protect confidential information shared during engagements. Confidentiality obligations survive termination except for information that becomes public through no fault of the receiving party, was already known, or must be disclosed by law.

9. Performance and disclaimers

Marketing outcomes depend on market conditions, competitive activity, budget levels, platform policies, product-market fit, and client execution. PitchVertex does not guarantee search engine rankings, specific lead volumes, conversion rates, revenue increases, or returns on investment. Case studies and metrics on pitchvertex.pro describe historical results and are not promises of future performance.

We apply professional skill and care consistent with industry standards for a Singapore marketing agency. Recommendations are based on information available at the time and may require revision as conditions change.

10. Limitation of liability

To the fullest extent permitted by Singapore law, PitchVertex Pte. Ltd. is not liable for indirect, incidental, special, or consequential losses including lost profits, lost data, or reputational harm arising from website use or services, except where liability cannot be excluded by law. Our aggregate liability under any engagement is limited to fees paid by the client for that engagement in the twelve months preceding the claim, unless a signed agreement states otherwise.

11. Indemnity

You agree to indemnify PitchVertex against claims arising from your breach of these terms, misuse of deliverables, unlawful content you supply, or violation of third-party rights, except to the extent caused by our gross negligence or wilful misconduct.

12. Termination

Either party may terminate engagements according to notice periods in signed documents. PitchVertex may terminate website access or refuse service where terms are breached. Upon termination, you pay for work performed and non-cancellable third-party commitments incurred on your behalf. Provisions on confidentiality, intellectual property, liability, and governing law survive termination.

13. Force majeure

Neither party is liable for delay or failure caused by events beyond reasonable control — including natural disasters, pandemics, government actions, platform outages, or telecommunications failures — provided affected obligations resume promptly when the event ends.

14. Third-party platforms and links

Our services may involve third-party advertising platforms, analytics tools, and websites linked from pitchvertex.pro. Those services operate under separate terms. We are not responsible for third-party availability, policy changes, or data practices.

15. Privacy and data protection

Personal data handling is described in our Privacy Policy. Clients processing personal data through campaigns must comply with PDPA and provide lawful bases for audience targeting and communications.

16. Governing law and disputes

These terms are governed by the laws of the Republic of Singapore. Parties submit to the exclusive jurisdiction of the Singapore courts. Before formal proceedings, parties will attempt good-faith resolution through direct negotiation for at least fourteen days.

17. Changes to terms

We may update these Terms of Service by posting a revised version on pitchvertex.pro with an updated date. Material changes affecting active clients will be communicated where practicable. Continued website use after changes constitutes acceptance where permitted by law.

18. Contact

PitchVertex Pte. Ltd.
133 Cecil Street, #18-01 Keck Seng Tower, Singapore 069535
UEN 202531874E
[email protected] · +65 6538 7150